FAQ

How can I get a email / text copy of SiteMail?

RedwoodSoccer provides 'Notices' to impacted individuals when some data elements are changed. These 'Notices' appear when you Logon to www.redwoodsoccer.org. For example:

• A 'Notice' is generated to the Away Team Primary Contact when a Match Time, Date or Field is changed within -23 days of the scheduled Match Date.
• A 'Notice' is generated to the Referees when a Match is cancelled.
• A 'Notice' is generated by a Referee and sent to an Assignor when they request a specific Match.

Philosophy behind Notices

Surprisingly, about 5% of all emails are not successfully read by the recipient. Errors occur on both ends and during transmission. Misspelled email addresses, SPAM filters, corporate firewalls, mass deletions all contribute to email being an often unreliable means of communication.

Notices

When you log on, your Notices will be displayed. You can delete them by clicking on the symbol. You can visit UserServices:Notices to see your Notices at any time. Notices will automatically delete when no longer relevant. You can use the Shortcut along the top of your screen to see your Notices.

Send Notices to my email

You can opt in to have Notices sent to your email. This is opt-in because automatic generation of email messages violates good website protocol. To get Notices sent to your email:

1. Logon
2. Go to Services
3. Go to Services:Subscription
4. Select which email address(es) you want to receive Notices.
5. Place a check mark in the 'Receive Email copies of Notices' line.

Text Notices to my cell phone

You can opt in to have Notices texted to your cell phone. This is opt-in because automatic generation of text messages violates good website protocol. To get Notices texted to your cell phone:

1. Logon
2. Go to Services:Profile

   Add your cell phone number and carrier as one of your email addresses. Probably NOT your Primary Email address. The format is area code phone number @ carrier. For example with Verizon this could be 6505551212@vtext.com

3. Go to Services:Subscription
4. Select which email address(es) you want to receive Notices.

   Include the phone number text email address.

5. Place a check mark in the 'Receive Email copies of Notices' line.
6. Click on Update